Transcripts can be produced by a human note-taker or generated automatically from a recording using speech recognition. A good transcript shows who said what, includes timestamps and stays close to the actual words rather than summarising. Recruiters use them to check a score, share evidence with a hiring manager or compare how different candidates answered the same question without listening back to every call.
A transcript turns a spoken conversation into evidence that can be reviewed, which supports fair scoring and makes decisions easier to explain or audit. Automatic transcripts can contain errors, particularly with accents, background noise or technical terms, so important points should be checked against the recording. Candidates should be told the call is recorded and transcribed, and the data handled under the organisation's retention and privacy rules.